ISO 27001
Information Security
GDPR Compliant
UK & EU
SOC 2 Type II
In progress
AI Ethics Charter
Signatory
Our Six Trust Principles
Every product decision, policy update, and system design is measured against these principles.
Security First
Every system, feature, and integration is designed with security as a baseline requirement — not an afterthought.
Radical Transparency
We publish our data practices, AI logic, security standards, and policies in plain language — no small print traps.
Ethical AI
Our matching systems are audited for bias, explainable by design, and placed under human oversight at every stage.
Human Dignity
Every candidate is treated as a whole person. Our platform enforces fair treatment standards on all employers.
Global Compliance
GDPR-ready for UK and EU users. We uphold the highest global data protection standards as a floor, not a ceiling.
Platform Accountability
Employers are held to verifiable standards. We remove bad actors and enforce fair hiring practices across the platform.
Trust Documentation
Detailed policies, standards, and rights — all in plain language.
Security
Encryption, authentication, fraud prevention, and infrastructure security.
AI Ethics
How our matching algorithms work, bias auditing, and human oversight.
Privacy Policy
What data we collect, why, and how you control it.
Terms of Service
Clear expectations for candidates, employers, and the platform.
GDPR
Your rights under UK and EU data protection law. Access, delete, export.
Candidate Protection
Your rights on the platform
- Your CV data is never sold to third parties
- Employers can only contact you after you apply
- Salary data is anonymised before aggregation
- AI matching scores are explainable and contestable
- You can delete your account and all data at any time
- Discriminatory job listings are removed automatically
Employer Accountability
Standards we enforce
- All employers undergo identity and company verification
- Salary ranges are mandatory on all listings
- Repeated candidate ghosting results in account review
- Employers cannot filter by protected characteristics
- Response rate scores are published on employer profiles
- Fraudulent listings trigger immediate suspension
Incident Response
Security incidents are triaged within 1 hour and resolved within 24 hours. Affected users are notified by email within 72 hours in compliance with GDPR.
Report Abuse
Every listing and profile has a report flag. Our Trust & Safety team reviews all reports within 24 hours and acts with zero tolerance for fraud.
Continuous Improvement
Our Trust policies are reviewed quarterly. We publish a changelog when material updates are made, and notify users by email for significant changes.
Frequently Asked Questions
Clear answers to the most common trust and privacy questions.
Have a Trust or Security Question?
Our Trust & Safety team responds to all enquiries within one business day. For urgent security reports, we respond within 1 hour.